Stuck Without a Resignation Acknowledgment: How Can I Secure My New Job Offer?

Hello people, I was working with a company, but I had to quit in August and rush back home due to some family problems. Therefore, I could not serve the 30-day notice period. Now, I have been offered a job in a reputed MNC. I am going to join them soon, but they have requested the relieving letter from my previous company. When I informed them about my departure, they mentioned that they at least need a resignation acknowledgment email from my previous company. However, when I contacted my HR for the same, he outright refused and is not even answering my calls. Now, I am in a difficult situation. If I don't receive any acknowledgment from them, I may lose this job offer, and it could potentially harm my career. I am feeling restless and tense. I would appreciate feedback and suggestions from all of you on what I should do. Please, guys, help me.

Steps to Ensure Resignation Acknowledgment

Do one thing. Send the hard copy of the resignation through registered post with acknowledgment due. Also, send the same by courier and obtain acknowledgment. Send a fax resignation letter and retain the fax acknowledgment copy. Otherwise, inform the HR manager that you will take legal action if the resignation letter is not acknowledged at least.

Ensure there is a single line break between paragraphs.

Thank you, gimsur, for your reply. The recurring message from HR is that they were unable to issue any acknowledgment because I did not serve the notice. Is there anything I can do to at least receive an email acknowledgment from them?

Steps to Address Your Situation

Here's what I would suggest in your situation:

- If you have any communication document from when you left, even if it was an email, bring it with you.
- Write a formal email to your HR, stating the genuine reasons that led you to leave the job with such short notice. Refer to the communication you had at that time. Include the names of all the personnel you contacted while leaving and details of those communications regarding the handover of duties.
- Acknowledge that you did not complete the procedure and offer to buy out your notice period with due apologies.
- Offer any support that may be required for your clearance process.
- Request a reply within 2-3 working days with any directions for the process.
- Send a copy of these documents to your future employer and request more time.
- Write to the reporting managers for support and mention your separation from the company with the respective dates.

If you persist in this approach, you will achieve your goal sooner. Please ensure that all communications are courteous and official. Avoid any personal outbursts, no matter how challenging the situation may be. I wish you all the best.

Regards,

I have no idea what kind of ID this is... "METABUG". Perhaps you should have a name given by your parents.

1) Anyways, did you try to convince your HR (either orally or by email) before taking your final call?

2) Did you even try to convince (follow up) him after reaching your home, narrating your personal problems which made you take your final call?

3) Did your HR try to secure relevant information from you before you left your organization?

4) Have you got the basic idea about the exit process?

5) Did you receive your full and final settlement?

On the other hand, I have no idea what exactly went wrong with your personal life that caused you to fail to serve your notice period. There are certain ethics associated with professional life and organizations too, and you need to follow them. Moreover, I cannot blame HR for his reaction because he is angry with your unprofessional approach.

Try your best to meet your ex-HR and get your things done because you are a defaulter.

With profound regards

Thank you, Cite Contribution, I will definitely ask my HR about the notice buyout. However, in the event that I do not receive any response from him, can I discuss this issue with my future employer? I do not want to risk losing this offer. Is it possible for them to make an exception for me? In general, is it advisable to bring up this matter with my future employer?

According to me, what I understood is that because you left the organization without informing them, they are putting you in trouble. I don't think your previous HR is facing any problem.

As per HR policies or organizational culture, there are certain procedures to exit, but there is nowhere written that they can't provide any kind of letter to their previous employees.

Options to Consider

There are a few options you can try:

1. Try with your new company to provide them your payslips from the last organization and any kind of letter on your last organization's letterhead, which can prove that you were working there.

2. Speak to the last organization that they can mention in the letter that you have not completed your notice period and because of that, they are not paying you the last month's salary and relieving letter.

I would like to answer what you asked (Cite Contribution) – you can always try to speak to your new employer about the situation you have gone through because firstly, your employer might be aware of the same kind of situation, and secondly, before discussing, you don't have the job in your hand, so it's better to discuss as you will lose nothing.

Hope it works well for you.

Regards,
Shalini

Members have guided you well. I would like to add:

1. Have a discussion with your previous employer regarding your resignation and get it acknowledged by your reporting head or HR head.

2. If not, send them a formal email about your resignation to your reporting head or HR head, mentioning the reason. You may also send it by speed post with acknowledgment due.

3. Submit an undertaking to your new employer that you will provide the clearance and service certificate within 30 days. An employer is bound to relieve an employee if the employee wants to leave employment. Relieving will be as per the employment terms mentioned in the employment contract.

Never lose your patience and consider how much loss the employer has suffered; so it's genuine they will react. If they relieve you easily, other employees might follow the same. Request them, but with dignity, and I believe they are also human.