New HR Manager in a BPO Firm: How Do I Set Up Effective HR Systems and Navigate Labor Laws?

Dear all, please help me. I have joined as an HR manager in a BPO firm. Please guide me in setting up all HR systems and labor laws.

Regards,
Vidya

I wonder how I got selected as an HR Manager in a BPO firm without having basic knowledge about setting up an HR department. Do you have basic information about HRM and its associated core activities?

With profound regards,
[Your Name]

This is what happens when you post an unstructured query. Have you recruited HRM professionals (entry-level) to support your activities? Please send me a test email. I will send you the steps involved in setting up the HR department.

In the meantime, if your relative firm has started its operations:

1. Kindly gather employee information (CV, copy of testimonials, etc.) to maintain an employee communication file.
2. Draft company policies as per your company's requirements/standards.
3. Kindly acquire a copy of:
3.1. Labour law applicable for your state.
3.2. Employee taxation policies applicable for the current financial year.

Looking forward to hearing from you at the earliest.

With profound regards

I only believe in setting HR with three basic HR functions:

1. Statutory

Statutory is the function that takes care of PF, ESI, and all regulatory requirements. This includes the documentation needed for external audits as well.

2. Administration

Administration caters to the entire facility management, from washrooms to the cafeteria, providing all services required by the employees.

3. Strategic

Strategic focuses on policy generation, establishing standards, talent acquisition, training & development, and all strategic functions of HR.

If you need more details, please let me know.