Struggling with Dissertation Methodology on BPO Performance Management? Need Your Insights!

Hello All, I'm stuck with the Methodology part in my dissertation. PLEASE HELP!!!! Below are the objectives of my research topic... Need field report on Indian BPO's for the below-said objectives.

Critically evaluate the importance of Performance Management and Appraisals in BPO.

Analyze the expectations from BPO employees leading towards the organizational goals.

Examine the various approaches used to maintain the performance standards in BPO's.

Investigate the employee satisfaction levels based on Performance Management and appraisals in BPO employees.

Recommend suitable solutions for employees to develop a positive note on Performance Management and appraisals.

PLEASE HELP..

With reference to your query, the answers you seek for your dissertation require you to work as an intern in the HR department of a BPO company, which I feel is not very difficult to get.

Evaluate PMS in BPO

This is a theoretical question; all the advantages of PMS can be applied here in the context of BPO employees and management.

Analyze Employee Expectations

Draft a survey questionnaire, search on Google.

Performance Strategies in BPOs

Research Performance Improvement Programme (PIP), Product Knowledge Test (PKT), Performance Linked Bonus/Incentive (PLB/I), and many more with changing times.

Employee Satisfaction

Draft a survey, search on Google.

I can understand that my answers do not solve your concern, but if they can lead you to find them.