to seniors
i am working for a reputed stock broking firm as a dealer. i am working with the same company since 4 1/2 yrs.my duty is to generate business by providing recommendations to clients.recently one of the client said to trade in his account on his behalf but didn't sign on any authorization documents.there are some phone recordings of the client saying the same.and as per my company rules client will recieve trade confirmation alerts via SMS,mails. i have traded in his account and he incurred a loss. now client has complained in our company and asking to return back the amount.as there are no recording proofs for each trade, our complaince department is asking me to pay that amount. my salary is 9000 per month and cannot pay that amount. i have applied for resignation. but they are not accepting my resignation.
i am in a helpless situation unable to understand what to do.
can anyone suggest what should be done.and if i leave my company without resignation then will it be
i am working for a reputed stock broking firm as a dealer. i am working with the same company since 4 1/2 yrs.my duty is to generate business by providing recommendations to clients.recently one of the client said to trade in his account on his behalf but didn't sign on any authorization documents.there are some phone recordings of the client saying the same.and as per my company rules client will recieve trade confirmation alerts via SMS,mails. i have traded in his account and he incurred a loss. now client has complained in our company and asking to return back the amount.as there are no recording proofs for each trade, our complaince department is asking me to pay that amount. my salary is 9000 per month and cannot pay that amount. i have applied for resignation. but they are not accepting my resignation.
i am in a helpless situation unable to understand what to do.
can anyone suggest what should be done.and if i leave my company without resignation then will it be