Hi Friends, Wow! Thank you for the wonderful response I received when sharing this work. I have learned a lot from this forum and its members, so this compilation was based on resources I acquired from this site. However, I have extensively worked on it to suit readers' interests, so it is not a blind copy-paste.
Reason for Choosing the Topic
I chose to work on this topic due to a lack of email skills among audit professionals in my firm, as there is a significant need for interaction with clients.
@abdeen, I aimed to keep this presentation short and simple as line staff do not have time for boring, flashy HR presentations. Additionally, I was delivering this presentation as part of soft skills training. I will put in more effort on other topics and do my best to make them interesting.
Thank you all for the appreciation.