Seeking Your Insights: What Are the Key HRM Challenges in the ITES-BPO Industry?

Dear friends,

I am conducting research on HRM issues in the ITES-BPO industry. Could you please help me gain better insights on the topic? If you are willing, please respond, and I can send you the details.

Thank you.

Dear friends,

I joined today, and this article gave me a lot of support to do my HR project on HR practices in BPO in SL. As Regal requested, is it possible for all of you to come up with any HR issues facing the BPO industry and industry updates?

Many thanks and awaiting a prompt reply.

Chethi

Hi,

Please let me know what you mean by HR issues. To tell you the truth, most of the employees in BPOs are depressed; they are facing a lot of stress and job insecurity. The HR professionals in such companies have a tough time motivating and counseling them.

Hope I have been of some help to you.

Regards,
Karuuna