Hi ,, this was posted by Leo Lingham .one of our eminent member ....
this is with an example of Training dept..hope this will help you...Thanks again Leo for such a wonderful article ..
KRA and KPI of Training Coordinator
THIS IS A BIT GENERAL. YOU CAN TAKE YOUR OWN ''TRAINING COORDINATOR JOB DESCRIPTION''
AND TAILOR IT TO YOUR REQUIREMENTS.
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AS the first step to build KRAs ,
YOU must visit
YOUR COMPANY'S
*VISION STATEMENT
*MISSION STATEMENT
*CORPORATE OBJECTIVES
*CORPORATE STRATEGY
*CORPORATE BUSINESS UNITS/ DEPARTMENTAL PLANS/STRATEGY.
AND COULD CHANGE YEAR BY YEAR AS PER THE BOARD DIRECTIVES.
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THEN REVIEW YOUR HR DEPARTMENT'S
-HR OBJECTIVES
-HR STRATEGIES
ALIGN IT WITH CORPORATE OBJECTIVES/ STRATEGIES
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THEN REVIEW YOUR TRAINING SECTION'S
- OBJECTIVES
- STRATEGIES
ALIGN IT WITH CORPORATE OBJECTIVES/ STRATEGIES
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KRAs
Key Result Areas
Key Result Areas or KRAs refer to general areas of outcomes or outputs for which a role is responsible. A typical role targets three to five KRA. KRAs are also known as key work outputs (KWOs).
Value
Identifying KRAs helps individuals:
Clarify their roles
Align their roles to the organisation's business or strategic plan
Focus on results rather than activities
Communicate their role's purposes to others
Set goals and objectives
Prioritize their activities, and therefore improve their time/work management
Make value-added decisions
Description
Key result areas (KRAs) capture about 80% of a work role. The remainder of the role is usually devoted to areas of shared responsibility (e.g., helping team members, participating in activities for the good of the organisation).
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NOW YOU SHOULD WORK OUT YOUR KRAs, based on your training coordinator's
job description
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KRA 1
*DELIVER INSTRUCTIONS TO NEW HIRES [ kpi = how many new hires trained]in 12 months.
KRA 2
*PLANS/ IMPLEMENTS STAFF TRAINING PROGRAMS[kpi = how many programs vs planned]in 12 months
KRA 3
*CONDUCT CONTINUING EDUCATION PROGRAMS [ kpi =how many programs conducted]in 12 months.
KRA 4
*CONDUCT SPECIAL SPECIFIC TRAINING PROGRAMS [ kpi =how many programs conducted]in 12 months.
KRA 5
*training administrative work such as tracking of new materials, timekeeping, and other administrative tasks as required in a timely and accurate manner. [ QUALITY RATINGS against STANDARD CRITERIA.]
KRA 6
*Facilitate transition of new hire from training to work environment, ensuring competency levels are sufficient. [ QUALITY RATINGS
against STANDARD CRITERIA]
KRA 7
*Create, Develop,Support and participate in continuous improvement initiatives.[kpi=how many in 12 months]
KRA 8
*Evaluation of training impact on organization effectiveness
[ kpi = QUALITY RATINGS against STANDARD CRITERIA]
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REGARDS
LEO LINGHAM