Hi ,, this was posted by Leo Lingham .one of our eminent member ....
this is with an example of Training dept..hope this will help you...Thanks again Leo for such a wonderful article ..
KRA and KPI of Training Coordinator
THIS IS A BIT GENERAL. YOU CAN TAKE YOUR OWN ''TRAINING COORDINATOR JOB DESCRIPTION''
AND TAILOR IT TO YOUR REQUIREMENTS.
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AS the first step to build KRAs ,
YOU must visit
YOUR COMPANY'S
*VISION STATEMENT
*MISSION STATEMENT
*CORPORATE OBJECTIVES
*CORPORATE STRATEGY
*CORPORATE BUSINESS UNITS/ DEPARTMENTAL PLANS/STRATEGY.
AND COULD CHANGE YEAR BY YEAR AS PER THE BOARD DIRECTIVES.
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THEN REVIEW YOUR HR DEPARTMENT'S
-HR OBJECTIVES
-HR STRATEGIES
ALIGN IT WITH CORPORATE OBJECTIVES/ STRATEGIES
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THEN REVIEW YOUR TRAINING SECTION'S
- OBJECTIVES
- STRATEGIES
ALIGN IT WITH CORPORATE OBJECTIVES/ STRATEGIES
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KRAs
Key Result Areas
“Key Result Areas” or KRAs refer to general areas of outcomes or outputs for which a role is responsible. A typical role targets three to five KRA. KRAs are also known as key work outputs (KWOs).
Value
Identifying KRAs helps individuals:
• Clarify their roles
• Align their roles to the organisation’s business or strategic plan
• Focus on results rather than activities
• Communicate their role’s purposes to others
• Set goals and objectives
• Prioritize their activities, and therefore improve their time/work management
• Make value-added decisions
Description
Key result areas (KRAs) capture about 80% of a work role. The remainder of the role is usually devoted to areas of shared responsibility (e.g., helping team members, participating in activities for the good of the organisation).
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NOW YOU SHOULD WORK OUT YOUR KRAs, based on your training coordinator's
job description
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KRA 1
*DELIVER INSTRUCTIONS TO NEW HIRES [ kpi = how many new hires trained]in 12 months.
KRA 2
*PLANS/ IMPLEMENTS STAFF TRAINING PROGRAMS[kpi = how many programs vs planned]in 12 months
KRA 3
*CONDUCT CONTINUING EDUCATION PROGRAMS [ kpi =how many programs conducted]in 12 months.
KRA 4
*CONDUCT SPECIAL SPECIFIC TRAINING PROGRAMS [ kpi =how many programs conducted]in 12 months.
KRA 5
*training administrative work such as tracking of new materials, timekeeping, and other administrative tasks as required in a timely and accurate manner. [ QUALITY RATINGS against STANDARD CRITERIA.]
KRA 6
*Facilitate transition of new hire from training to work environment, ensuring competency levels are sufficient. [ QUALITY RATINGS
against STANDARD CRITERIA]
KRA 7
*Create, Develop,Support and participate in continuous improvement initiatives.[kpi=how many in 12 months]
KRA 8
*Evaluation of training impact on organization effectiveness
[ kpi = QUALITY RATINGS against STANDARD CRITERIA]
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REGARDS
LEO LINGHAM