Is the 9-Box Matrix Effective for Staff Performance? Who Else is Using It?

Hi all, what do you think of the 9-box matrix as a tool to assess staff performance? Do you happen to know of any companies that are using it? I know that GE is adopting this tool. Any others?

Thank you so much!

Sometimes I wonder why some of us who can post messages at CiteHR fail to search using the research facility or the web for general information. For example, I am no HR expert, and this query triggered my interest. I did a web search and found a link to https://www.citehr.com/129656-9-box-matrix.html at CiteHR posted in 2008. In that, M. Peer Mohamed Sardhar has given a succinct explanation.

The web search for the 9-box matrix led me to Google, and there are links to images for different types of 9-box matrices.

Hence, like aussiejohn at CiteHR keeps appealing, PLEASE SEARCH FIRST before posing a query. Have a nice day.

Regards,
Simhan

Learning and Teaching Fellow (Retd.)
The University of Bolton, UK.

Brief profile in "About us" at <link no longer exists - removed>

Please do not think I am promoting myself or the company. As my brief profile is there, I have given the link.

"It is never too late to learn or improve oneself"

I fully agree with Simhan. If you had already done your homework, as you mentioned, it would have helped Simhan and others who responded to save their time in trying to help you. If only you had mentioned what you did and what more or different inputs you want from the members of this forum. After all, time is time, whether it's yours or someone else's. I don't think it's fair to only focus on saving one's time and remain absolutely unconcerned about others' time. I do hope you agree on this aspect of human relationships.

Your initial query, just by reading it without attributing any implication or conclusion, only gives one the impression that you are requesting basic info.

Next, had you mentioned your job role or function, the members who answered would have gotten an idea as to the context in which you asked the query. Since you have gone through the material earlier, I am sure you would agree that this topic can be viewed from different angles (as can most inputs). Meaning, if you are an HR person, your focus would be on a few aspects of this tool, and if your role or function is techno-managerial, your focus would be totally on different aspects of the tool. Hope you get the point.

The next point is your query regarding which companies are implementing this tool. Nothing wrong per se in this, except that if you had mentioned the reasons why you wanted this input and your present company sector or domain, it could have enabled others to guide you more accurately from that perspective. The example or model you mentioned about GE could be wide off the mark from the implementation aspect if your company is (1) smaller and (2) less diversified (remember GE is the global equivalent of Tata Group, which has a finger in everything under the sun).

Regards,
TS

Dear Washraf,
Welcome to CiteHR.com! I can understand your anxiety and the need for information from the fact that you posted your query just after registering yourself as a member. Although my sympathies go with you, I can't help but agree with what Nashbramhall and Ajsateesh have suggested. We, at CiteHR, receive queries from veteran HR professionals as well as novices and students. The response to a simple question can differ, depending on the complexity and depth of responses sought, based on the information given.

For example, I can answer your question (while considering it as coming from a fresher), and I think you won't derive any satisfaction from it.

What do you think of the 9-box matrix as a tool to assess staff performance?
It is not a popular tool for performance assessment.

Do you happen to know of any companies that are using it?
I know that GE is adopting this tool. Any others? No. In fact, very few companies indulge in potential appraisals beyond their own system of appraisal, generally based on a statistical distribution system.

I leave this for other experienced members to respond appropriately. However, I hope you'll agree that giving more information always elicits qualitatively better and appropriate responses. Do feel free to interact with other members.

Warm regards.