How Can I Improve My Close-Ended Welfare Questionnaire for Better Insights?

bhavya123
I am an MBA student. I have prepared a questionnaire on welfare, but the questions are mostly of the agree or disagree (close-ended) type. I want to improve my questionnaire. Please help me.
anil.arora
Dear Bhavya, you need to share your questionnaire with us first. How can we help you in this regard without it? Please share your work if you like.
bhavya123
I have attached the questionnaire.

Regards
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nashbramhall
Have you studied questionnaire design as a topic? If not, kindly refer to the [University of Leeds - Guide to the Design of Questionnaires](http://leeds.ac.uk) and more resources available at [CiteHR](https://www.citehr.com/results.php?q=University%20of%20Leeds%20Guide%20to %20the%20Design%20of%20Questionnaires) and [Google](https://www.google.com/search?q=University%20of%20Leeds%20Guide%20to%20th e%20Design%20of%20Questionnaires).

The design depends upon your objectives. May I know why you are asking demographic questions? If you have to seek personal information, it's better to do it at the end. You should also inform the respondents why you are seeking their help; this can improve the response rate by explaining the benefits of investing their time in answering.

I encourage you to put on your thinking cap and consider why you are using different scales, ensuring they are balanced and not skewed. Also, check for consistency in the tense of the words used in your scales.

Have a nice day.

Regards,
Simhan
"It is never too late to learn or improve oneself."
bhavya123
I think demographic questions are asked to determine whether the person has the knowledge or aptitude to be considered for data collection. I will shift them to the end. What do you mean by scales? Are you referring to their balance or skewness?
bhavya123
I am presently doing an MBA; therefore, I know the rules to prepare a questionnaire, but I don't know their practical application. Can you help me out by improving my questionnaire and posting it again?
nashbramhall
Dear Bhavya, I do not have the facility to correct and post your questionnaire. I can make comments, and you can correct them. You say that you are doing an MBA and know the rules of preparing a questionnaire. Kindly take a look at [Survey Scale Design Impact on Performance Measurement](http://www.greatbrook.com/scale_design_in_surveys.htm).

Please compare the scales used for Q7 and Q11. The scale for Q11 is balanced as it has ratings for agree and 2 for disagree, whereas Q7 has 3 for agree and 1 for disagree. I termed the former as 'Balanced' and the latter as 'Skewed'.

Also, see [Survey Design - How to Begin your Survey Design Project - Creative Research Systems](http://www.surveysystem.com/sdesign.htm). Why is the scale for Q22 all muddled up; it could be confusing. What do you mean by "Not know the practical application"?

Have a nice day.

Regards, Simhan
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