Statistical Tools For Competency Index - DOC Download

Hi,

I am a first-year MBA student working on my HR summer project on leadership competency mapping. I have successfully listed and defined the competencies for my company and created a questionnaire to assess them. I need help regarding how to calculate the band-wise competency index for the organization. I need guidance on how to proceed with calculating the index once the questionnaire has been filled out by the employees. Is there a specific statistical method or tool to do this?

Thanks,
Akshay B
07304355644

Dear Akshay,

Please attach the questionnaire so that we get an idea of what you are doing, then we will be able to give an effective answer. Have a nice day.

Simhan Learning and Teaching Fellow (Retd.) The University of Bolton, UK.

"It is never too late to learn or improve oneself"

I am attaching a sample questionnaire. The ratings will be carried out by respective team leaders and managers with one or more people under them for their teams and individually. I plan to average the scores from the two results.

Dear Akshay,

Thanks for the sample questionnaire. Is this for your final project or internship report? What do you mean by sample questions? Why have you not attached the questionnaire that you will be using? How many responses are you expecting? What do you mean by averaging the scores from the two results?

Have you formulated the aim and objectives of your study? If not, kindly see my thread on Research Methodology and other posts where I have given links to Questionnaire Design.

Simhan

Hi Simhan,

The sample questionnaire is for live implementation in the company. The questions are samples as I am still in the process of creating a comprehensive questionnaire for all the competencies of my company. I plan to make the managers rate their team members. Later, I want the employees to rate themselves and then average the scores to reduce any bias in rating. The target is around 2000 employees.

The objective of my project is to create a mechanism to capture the leadership competency index of the organization. They want to use it as a tool in appraisals and promotions of employees based on the index.

I am aware that competency mapping tools are quite varied and require many different types of evaluation techniques such as case studies, role plays, etc. However, my senior does not expect these from me as they will be implemented later once I leave the company as my internship ends soon. They want me to at least set an initial base for the entire competency process.

I am looking at designing a questionnaire to be able to compute a competency index for the firm. Any other guidance on how this index may be calculated would be much appreciated.

Thanks & Regards,

Akshay

Dear Akshay,

Thanks for the information. I am a bit tied up. Hence, I have given you some links to study. Hope you find them useful.

- [WebJunction link removed]
- [Outdated link removed]
- [Leadership Initiatives Index](http://nma1.us/li/index.htm)
- [CCL.org](http://ccl.org) (link updated to site homepage)

Please also see [Info Quality Index](http://www.projectperfect.com.au/downloads/Info/info_quality_index.pdf) and [GWQI PDF](http://www.gemswater.org/publications/pdfs/gwqi.pdf), which give an idea of how an index can be arrived at given a number of factors or items of the questionnaire. Whether you arrive at a weighted index or a non-weighted index depends upon you.

Please attach the final questionnaire when you are ready.

Have a nice day.

Simhan

Hi Simhan,

Thank you for the links; they are very useful and have cleared quite a few queries I had. My final questionnaire is almost ready; waiting for it to be approved. I will post it here soon.

Thanks & Regards,
Akshay

You are welcome, Akshay. Look forward to the final version. Have a nice day.

Simhan Learning and Teaching Fellow (Retd.) The University of Bolton, UK.

"It is never too late to learn or improve oneself"

Hi Simhan,

Sorry for the delay; I was caught up in some routine HR work apart from my project. I am going to be using the technique mentioned in the link above (Product Quality Index). I am attaching my questionnaire, which I will be using for the survey. Any changes or suggestions on how I can improve it would be much appreciated.

Thanks & Regards,
Akshay B.

I wanted to know which method would be advisable to deliver the survey. The survey is going to be taken by high-level management, so I am not sure whether an online survey or a paper-and-pen survey would be better?

It all depends on the access they have to the internet, their preferences, and the time you can spare to re-input paper-based survey responses.

Thanks... I think I will go with an online survey since it will be easier to evaluate results.

Is my completed questionnaire attached above good enough for the survey, or should I make any changes?

Thanks & Regards,
Akshay B.

Please refer to my posts on Questionnaire design, redraft it to eliminate seeking responses that include two factors, and pilot it with some key people.

For example, see Q2 in Personal Drive: suppose someone recognizes but does not proactively use the best practices, or proactively uses them effectively or efficiently. How will one answer such a statement, or how will you analyze a response to find out the situation?

Have a nice day. Simhan

I have posted an edited and final version of the questionnaire in the Excel sheet earlier. I am posting it in this post again. The questions you referred to were a part of the old questionnaire which I have edited to a great extent. I am reattaching it for convenience.

I have had a brief look. Even this questionnaire has questions with multiple factors. Please pilot the questionnaire with people involved to see if the items are clear to them. They will tell you what difficulties they face in answering the questions.

I have had laser surgery and can't work on the screen for long.

Have a nice day.

Simhan

Hi Simhan,

I have had my questionnaire approved by my project guide here. The questions seem to be quite clear for the people involved. I have a presentation with our company VP. Once that goes through, I will be proceeding with the survey.

Thanks & Regards,
Akshay B.

Great news! My survey has been officially launched today. It's going to be made a regular survey that the organization is going to use annually.
Thanks a lot for your help, Simhan.
Regards,
Akshay B.

Hello,

I'm working on my project on Competency Mapping, and I have prepared a questionnaire for the Engineering Department. Please review my questionnaire and provide guidance if any modifications are needed.

Regards,
Rudrani Narra

Tools I have used in my Questionnaire above are:

- Job Perception
- Work Culture
- Interpersonal Relationship
- Job Satisfaction
- Employee Participation
- Organizational pride and commitment
- Employee Development
- Communication
- Perception Of Superiors
- Work Environment
- Employee Welfare and Benefit
- Human Relations

Is a competency-based interview different from a behavioral event interview, or are they all the same?