Dear Amit,
Reimbursement of medical expenses is permissible. For claiming the same, you are required to follow the undermentioned process:
1. Treatment should be under the supervision of an ESI doctor. In case of an emergency, you can approach a private hospital if an ESI hospital/dispensary is not available in the area or if the same is not functioning during your emergency requirements. In such cases, you have to inform the ESI dispensary/hospital doctor regarding the treatment being taken from another hospital. Generally, doctors allow treatment if it is from a Government hospital and/or a super specialty hospital. In such cases, all treatment papers, medicine purchase bills, along with prescription slips, are required to be signed by the hospital doctor from where an individual has taken the treatment.
2. Bills of treatment are required to be submitted to your concerned ESI dispensary/hospital on the prescribed proforma.
3. An eligibility certificate is to be submitted to the dispensary/hospital, duly signed by the Branch Manager of the Local ESI office.
4. A request for treatment from outside in an emergency is to be made in writing to the concerned ESI dispensary/hospital to which an individual is attached.
5. The ESI dispensary/hospital doctor will recommend your case for reimbursement to State health authorities.
If you complete these formalities, the ESI dispensary/hospital will forward these bills to State Health authorities for sanction and reimbursement.
After sanction, you will receive information from the ESI dispensary/hospital for claiming the reimbursement. It takes time (2 to 3 months minimum) depending upon the availability of funds with the government.
So, there is no need to feel otherwise. If you are contributing towards the ESI fund and are eligible for the same, you will definitely get the reimbursement.
Regards,
Anil Anand