Hi Iqbal, thanks buddy.
I have been appointed as an RMA (Return Material Authorization) Coordinator in an IT manufacturing company that sells computer accessories. The company offers warranties of one and three years on different products. My role involves handling the RMA department, where five engineers work. I provide telephonic and email support to outstation parties as well as to locals, while also monitoring and supervising all staff in my department.
I maintain a register for daily inward and outward activities, for spare parts, and occasionally use Excel for record-keeping, though not on a regular basis. My boss does not require monthly reports as it is not a large company.
I am considering opportunities in larger corporations (LTD) for career growth. My question is, is there a specific format in which I can showcase my work effectively? Is there a format that can help me maximize my current position? Despite working as a manager, I feel that my current format lacks a professional touch.
I hope you understand, Iqbal. Please guide me.
Allah Hafiz.