How Can Freshers in BPO Industries Boost Their Communication Skills?

Improving Communication Skills for Freshers in BPO Industries

This is to improve the communication skills for freshers or people who are new in BPO industries.

Regards,
Tarun Jain
Bangalore
Kanos India Pvt Ltd

Very nice presentation. It's applicable not only professionally but also in personal life. I especially liked the aspect of listening more to communicate better.

Thanks,
Kulkarni

Dear Tarun, Thank you for the attachment. Clear and crisp communication is a must to succeed in today's world. However, Tarun, I have a small request: please practice what you preach. Your post is full of spelling mistakes. Please rectify them as soon as possible.

Regards, Octavious

Excellent topic shared with all the members, Tarun. Executing and practicing is a big challenge to improve anyone's skill. Can anyone help with how to engage people regularly to improve their skills? Over time, interest dies away. Communication is a very useful trait for an individual to grow, and current MNC companies require it as a mandatory skill.

Thanks,
GA

Kindly send me parameters for the in-bond process, such as:

1. How agents should greet them on a call.
2. Call flow.
3. Quality.

I need something similar to this format.

Thank you.