How To Reduce Absenteesim From 3% To 0% - Please Advice

Hi
Can I know what should be the Leave policy for Pvt Ltd firm having 60 nos strength of employees including 15 field engineers, 20 field sales Executives & rest back office staff

First of all,I feel HR should focus on thewell being ofthe employees rather than focus on operation areas. An employee is entitled to leave n its also necessary that they take those leave else they will burn out.
In a typical call centre, the operation team always hires buffer which may be between 5-8% of the total strength. Hence scheduled absenteeism is managed by these buffer staff without disrupting the work flow.
You as HR should rather focus on retrenchment n not on 0% absenteeism.
Regards
sasha

Hi Nabomitha,
Thanks for your message.Its so helpful for me.here, i would like to get one more clarrification.
I've joined with an buddy concern so initially we cant go for extra payment for 100% attendance, so please suggest me is there any non monetary benefits could be offer?
Belciya.J

from my pointview if u want reduce Absenteeism rate in your Organization there should be make procedure to avoid absenteeism step should be taken in following manner.
1. Link with Performance Appraisel.
2. Declare full attendance insentive.
3. Never link production insentive with absenteeism.
4. Declare additionl isentive for absenteeism.
5.Long termbenefit for lees absenteeism.