Preparing a Business Etiquette Presentation: What Key Points Should I Include?

I am preparing a presentation. What should I include in the Business Etiquette module? I am confused. Kindly help me.

Awaiting your reply.

Thanks & regards,
Priya

Hi Priya,

Business etiquette is a vast topic; it can include the following:
- Dressing sense
- Dining etiquette with business associates
- Telephone use/cellphone use
- Office etiquette
- Time management and priority
- Understanding of cross-culture - if you are dealing with foreign clients, understand their culture, especially food habits and gifting habits
- Knowing when to present your business card
- Body language and communication

These are the things I can think of only... I hope it will be helpful.

Regards,
Archna

Just a reminder: etiquette itself is a plural or collective noun. It means a set of expected behaviors/rules, etc. So using the word "etiquette" alone is enough. "Etiquettes" is incorrect English.

Regards,
Dr. Prakash Moghe

Hi Priya,

I totally agree with Dr. Prakash Moghe. Just a suggestion, whenever you prepare a presentation, always check the spellings, as incorrectly spelled words give a false impression to the trainees.

Business Etiquette Topics:
- Definition of Etiquette (E.g., "Etiquette is the forms or manners established as acceptable or required by society or a profession.")
- Importance of Etiquette
- First Impression
- Attire
- Personal Hygiene
- Communication
- Networking (Small Talk - Acceptable Topics)
- Telephone and Email Etiquette
- Dining Etiquette (Ordering Food, Dining Tips, etc.)

Please let me know if you need further assistance.

Regards,
SIL.