Identified ten separate roles in managerial work, each role defined as an organized collection of behaviors belonging to an identifiable function or position. He separated these roles into three subcategories: interpersonal contact (1, 2, 3), information processing (4, 5, 6), and decision making (7-10).
1. FIGUREHEAD: The manager performs ceremonial and symbolic duties as the head of the organization;
2. LEADER: Fosters a proper work atmosphere, motivates, and develops subordinates;
3. LIAISON: Develops and maintains a network of external contacts to gather information;
4. MONITOR: Gathers internal and external information relevant to the organization;
5. DISSEMINATOR: Transmits factual and value-based information to subordinates;
6. SPOKESPERSON: Communicates to the outside world on performance and policies.
7. ENTREPRENEUR: Designs and initiates change in the organization;
8. DISTURBANCE HANDLER: Deals with unexpected events and operational breakdowns;
9. RESOURCE ALLOCATOR: Controls and authorizes the use of organizational resources;
10. NEGOTIATOR: Participates in negotiation activities with other organizations and individuals.