Development Of The Curricullam - Doc Download

Hi there can any one help me in developing the curricullam which i have already.This has to be designed in such a way that the underprivilaged youth can understand abt the subject.I think the one which i have is too heavy for those people to follow.
Phani Prasad.
Learning & Development Team
Domain Expert Bpo
Dr.Reddy's Foundation.
Hyderabad

Dear Phani Prasad
The handbook attached by you is an excellent piece of document; well-written and exhaustive to cover almost every point. I am yet to go through it fully.
About your current assignment, do give some more information on the "curriculum" - the subjects/topics to be covered etc. I do understand the nature of the assignment; however I would appreciate more details on the 'contents' to be included/covered.
Or, whether you want the same material to be re-written in a simpler language, so that it is easily understood by the "underprivilaged youth" ??
Warm regards.

Hi Raj Kumar,
This is phani prasad.As we have Facilitators throughout India at different states & who r experienced in BPO'S feel that the content is too lengthy & feel that the grammar part has to be deleted & feel that some more information is required abt call centers & their functions & even the phonetics of US & UK.
Phani Prasad.
Learning & Development Team
Domain Expert Bpo
Dr.Reddy's Foundation.
Hyderabad

Dear Phani
Thanks for your response. What I understand now, is the document need to be rendered simple and easily comprehensible and to include US & UK accent. However, the latter task would require additional inputs by way of sensitizing the participants about the respective cultures, way of life, manners & etiquettes as well as audio inputs of different voice tones, intonation, peculiarities of pronunciation and local accent (say Liverpool, Welsh, Scottish for U.K. and Texan and other states for US).
I was not aware that Dr. Reddy's Foundation (I hope its connected to Dr. Reddy's Lab. - the pharmaceutical giant) actively participates in such "employability" initiatives for rural/under-privileged youths.
Warm regards.