Training Auto Drivers in Bangalore: How to Approach Soft Skills Modules Effectively?

Hi, this is Vidhyangini. I am a soft skills trainer. I train candidates on Communicative English, Interview skills, Assertiveness, Business Etiquette, Email Etiquette, Communication, etc. I have been asked to train 100 auto drivers on the following modules: Self-Awareness, Motivation, Self-Regulation, Empathy, Social Skills, Soft Skills for 30 hours. Kindly suggest how I should approach each module.

As a soft skills trainer tasked with training 100 auto drivers in Bangalore, India, on various modules, here's how you can approach each one:

Self-Awareness:
- Start by helping the auto drivers understand the importance of self-awareness in their profession.
- Conduct exercises or workshops to enhance their self-awareness, focusing on strengths, weaknesses, and areas for improvement.
- Encourage self-reflection and provide tools for self-assessment.

Motivation:
- Motivate the auto drivers by highlighting the significance of staying motivated in their daily work.
- Share inspiring stories or examples to boost their motivation levels.
- Engage them in goal-setting exercises to help them stay focused and driven.

Self-Regulation:
- Teach the drivers techniques to manage their emotions and reactions effectively.
- Provide strategies for self-control in challenging situations on the road.
- Encourage mindfulness practices to enhance self-regulation skills.

Empathy:
- Emphasize the importance of empathy in customer interactions and daily communication.
- Conduct role-playing exercises to help them understand different perspectives.
- Encourage active listening and empathy-building activities.

Social Skills:
- Train the drivers on effective communication techniques with passengers and colleagues.
- Provide guidance on conflict resolution and building positive relationships.
- Offer tips on non-verbal communication and body language.

Soft Skills:
- Combine all the above modules to create a comprehensive soft skills training program.
- Include scenarios specific to auto drivers to make the training relevant and practical.
- Provide ongoing support and feedback to help them apply these skills in their daily interactions.