How Can I Create a Fair Duty Roster for Drivers to Address Allocation Complaints?

Dear HR professionals, I want to monitor how well drivers are allocated duty by our Transport in charge since drivers have been complaining of unjustified duty allocation. For this purpose, I seek your help to implement a duty roster for the drivers, which can help me analyze duty allocation and take measures if things are not in order. So please share any such duty roster format if you all have. I shall be grateful to you all.

Best Regards,
From Mumbai

First of all, you have to share the transport management system in your company. What kind of duties do you give to drivers? Are they on the payroll of your company, or are they rented drivers? Are they being used for daily pickup/drop of employees or for general office purposes? If you clarify these points, I can assist you with this matter.

Thank you, Mr. Sabi Babu. I apologize for the delayed response; I was caught up with work. Additionally, I forgot my exact username and password. Sir, it is very kind of you to offer your help. The drivers are employees on our payroll. Their duty primarily involves picking up and dropping off senior executives at the airport and handling other office-related travels, as well as showroom-related tasks, etc.

The drivers are entitled to one day off each week. However, at times, heavy duty schedules make it challenging to ensure they receive their weekly day off promptly.

Sir, I hope the situation is clearer to you now.