Hi,
please find below the details for soft skill training (this one is more from a University-In-Service Staff-Training Module)
Topics for Soft Skill Trainings
SWOT Analysis, Positive Attitude Building, Business Communication, Art of Criticism, Art of complimenting, Customer First, Tips for Telephone handling, Business Etiquette Tips, Body Language, Team Building, Time Management, Networking Skills, Working with Emotional Intelligence, Concentration Techniques, Stress Management, Increasing Personal Efficiency, Crisis Management, Conflict Management, Situation Management, Creative Thinking, Event Management tips, Community Development, Environmental Issues, Preparing for inspections, Total Quality Management (TQM) & Preparing for Quality Audit Checks, Best Practices at Work Place, Handling Office Politics, On-line researching & Data Mining, Tips on Office Automation, Office & Work Ethics, Sexual Harassment, Safety (First Aid, Fire Fighting, Emergency Handling, Crowd management)
regards
Asst Director (Training)
Human Resource Department
Lovely Professional University
Lovely Professional University offers: Management, Engineering, Computer science, Law, Pharmacy, Paramedical, Bio Technology & degree and diploma in Jalandhar, Punjab