How Do I Draft an Offer Letter with a One-Year Bond for New Recruits in a Call Center?

Hi Friends,

I am working in an international call center. Since we have an attrition problem, we are planning to have employees sign a bond for one year. We have started recruiting and have hired employees. Now, I need a format for an offer letter for this situation. Kindly help me. It's very urgent.

Regards,
Uma

Hi Uma,

In today's dynamic world, although you may require the new hire or existing employee to sign a bond (just a paper), it's difficult to retain the resource, and it won't necessarily prevent attrition. However, this option might be effective if employees agree to sign the bond and submit all their original educational and experience documents until the bond expires, instead of just signing the paper. Nevertheless, employees may still choose to leave if you enforce this rule.

~Sanjay

Dear Uma,

Good day!

This bond clause can be incorporated into the appointment letter itself, stating that the employees would serve the company for a specific number of years and that all expenditures for visas and foreign travel are to be reimbursed if they are deputed outside the country. However, the main problem lies in enforcing the bond, as legal fees are high, and by the time you recover the costs, you end up losing the legal fee.

It would be better to assess the aptitude of employees before recruitment and ensure they understand the seriousness of the commitment. I recommend consulting with the corporate legal adviser on this matter.

Are you from Chennai?

Cheers,
Venkat