How Can We Improve Telephone Etiquette Training for Receptionists and Secretaries?

Please find attached the PowerPoint presentation on Telephone Etiquette. This will be beneficial for conducting training programs for receptionists and secretaries.

I would like to express my gratitude to the person who created this presentation.

Regards,
S. Rajesh

Start with the first log: "Sir, good morning. I am Chakrabarti. May I help you? Or, I may help you. Or, I am here to help you. Your problem is my problem; this will be sorted out immediately.

Like this. Mind it, your startup is the image of your institution. Attitude should not be indifferent.

PRIYA BRATA CHAKRABARTI - RETIRED