Role Of Change Agent In Organization Development & Change

Hello Professional HR & Business Veterans,
Please find attached a very inspiring management lesson article on Role of Change Agent in Organization Development & Change.

Dear All,
plz advices on topic "diffrent approch in HRD" on HRD is Sprit,HRD for Women,HRD for Productivity.
Plz help on above topic.
Regards.
Akhilesh Singh

Hi,
Thanks for sharing this document, its a nice post.
The subject matter used for chage in the doc is applicable for Mfg. sites.
What about the Service & Business Sectror.
Now a days Shared Service Centre(SSC), Centre of Excellence (COE) & Business Tranformation (BT) are into market and are implements in many Top & Middle level organisations.
Based on these functions what can be role of change agent & how best the subject matters can be modified?
Regards,
SanjogK
HR Generalist