Navigating the Generation Gap at Work: How to Ease Tensions Between Young and Older Employees

hrm789
Age and Experience in the Workplace

Age and experience have always been revered in oriental societies like India. This was true not just in the social context but also in the corporate sector. In most companies, especially among public sector units, age has a direct correlation with seniority in the organization. However, this is changing rapidly as globalization and technology are altering the rules of the game. With a heavy emphasis on performance, experience no longer carries the premium it once did. Fresh thinking and the ability to adapt and learn on the job are becoming very important. Not surprisingly, many seasoned executives find themselves overtaken by relatively young fresh graduates.

This shift of power generates heat and friction in the workplace. The experienced group isn't exactly thrilled about taking instructions from someone much younger. The younger group, brimming with new ideas and eager to move forward, often feels bogged down by the friction that age-experience dynamics generate at the workplace.

The conflict usually arises because of a clash in mindsets. The older group tends to view the younger bosses as a bunch of inexperienced, impulsive upstarts with little regard for age or wisdom. The younger ones, on their part, tend to think of the former as outdated, low on ambition, and resistant to fresh ideas.

Guide to Managing Workplace Friction

- Be Sensitive
With such a significant age gap, there's an obvious difference in attitude, mindset, and approach to work and life. This is a generation gap playing out at the workplace, and both generations need to handle this with care and tact. This is particularly true for the younger group who are at the forefront. They need to keep in mind that it's far more difficult for the older group to change than the younger ones. Nobody likes being bossed over, especially not when it's the younger group bossing over the older ones. A little patience and some sensitivity while communicating with them can go a long way. Making the older group feel important and their experience invaluable to the organization is crucial.

- Be Flexible
Stereotypes are meant to be broken. Not every young boss is aggressive, brash, and opinionated, just like not every older employee is closed-minded and condescending. So keep an open mind. A little respect for the older group can go a long way in establishing rapport. Understanding each other as colleagues, not necessarily as boss-subordinate, will help.

- Avoid Needless Clash
For the older crowd, it's important to steer clear of constantly harping about the 'good old days.' Drop the condescending attitude and stop equating younger years with less capability. As for younger bosses, don't dismiss the older subordinates as a bunch of resistance—a little respect and appreciation of their contribution might go a long way in winning their confidence.

- Give & Take
Respect others for what they bring to the table. The older group has the benefit of experience and consistency, while the younger ones have creativity, ideas, and a better understanding of coping with today's fast-paced business environment. Both sets have a lot to learn from each other, so keep the channels of communication open.

- Common Goal
Ultimately, both of you are working for the greater good of the organization. Keeping that big vision in mind, despite conflicts, will help focus energies more constructively.

- ICE AGE
In a world biased towards performance rather than experience, avoiding friction born out of the generation gap calls for tact and sensitivity.
Cite Contribution
We appreciate sharing knowledge in this forum. At the same time, we make sure that we share the origin of that knowledge and give due credit to the author.

Article Discussion: Young Blood Vs Grey Hair at Work

The article that you have shared is on Young Blood Vs Grey Hair at Work – TimesJobs.com. Please share your views and takeaways from this article. I wait to read it. Your thought process would help others to analyze and take the understanding to a new level.

Regards,
(Cite Contribution)
jude mayne
A very relevant topic for discussion, but it needs to be given widespread readership. To give you a practical example—a leaf from my book of life—I am an ex-army officer with 30 years of service and now about 6 in the civil stream. Not going into details, my immediate boss (12 years my junior in age) requested me to take up an additional responsibility, which he felt I could handle and involved both technical and administrative capabilities. My set of managers under me were half my age, but we got along fantastically. There were times when the young lot led from the front with me close behind, and at other times, they followed my advice. Trust me, my age, ideas, or their initiatives never proved a hurdle. Age and youth are two faces of the same coin. Fresh ideas emanate from being well-informed and not from being young or old!

I feel that age should be inspirational to youth, and youth should be respected by age to achieve a great blend with success.

Regards,
Col J H Mayne
banmala
Dear Sir,

This is really very nice. I am facing the same problem in my organization, but after reading this, I will definitely going to follow your advice. I hope it will work.

Thanks,
Banmala
p_shard
Hi Rekha,

Very apt and relevant. Synergy between performance and experience is a perfect recipe for achieving organizational goals.

Cheers,
Shard
If you are knowledgeable about any fact, resource or experience related to this topic - please add your views. For articles and copyrighted material please only cite the original source link. Each contribution will make this page a resource useful for everyone. Join To Contribute