Seeking Guidance on HR Training Documentation for ISO 9001:2008 Certification Process

Hi all,

My organization, which is a PSU, is in the process of certification for ISO 9001:2008. I would like to know what the standard documentation for HR in the area of Training and Development would be. Could I please get some formats that need to be designed for the training process?

Regards,
Renju

@Renju,

As per ISO 9001:2008, the minimum documentation required (which may vary from one organization to another) includes:

0. Standard Competency Matrix
1. Training needs identification (to meet the standard competency matrix)
2. Training Calendar (plan & do)
3. Training feedback (check)
4. Training evaluation (check)
5. Training effectiveness (check)
6. Retraining (act)

Regards,
Abhay

Please provide me with your email address; I'll email you the standard formats. Buddy, QMS only says to develop a documented system with PDCA and also keep assessing the performance of the system you have designed or adapted, such as by evaluating KPIs.

Just keep it simple, don't add documents that are not part of your system or HR process. If you guys don't have a training calendar, simply make a training plan on a monthly basis. What you really need are documents related to showing your training records, evaluation & effectiveness of the trainings, TNI or TNA, and feedback.

Additionally, you should have position profiles or written job descriptions of all the positions defining the competence levels required for the position.

Hi,

Could you please provide me with the documents needed for ISO - HR, 9001:2008? My email ID is srilm9@gmail.com. It is most useful for me now as we are going to have a new certification. Thanks in advance.

Sreelaxmi M

Talk to the company that is setting up your ISO accreditation and will conduct your audits. They are the only ones who can provide you with the necessary documentation and inform you about the requirements needed to complete the audit for your certification.

Hi,

Is this Ren Jiya? If yes, then please reply to me, Ren, and let me know where you are working now.

This is Rakesh Pandey.

Regards,

Rakesh Kumar.

Hi all,

Thanks for the response. I am trying to design the forms that are needed for the training process. It would be helpful if I could get some sample formats from training need identification to evaluation of training effectiveness. My email id is dewdrops283@yahoo.com.

Thanks and regards,
Renju

I am working in a manufacturing company. Now, ISO is auditing this company. Could you please advise me on the documents I should follow? Kindly provide the answers.

Regards,
Gnanakumar
[Phone Number Removed For Privacy Reasons]

Dear executives,

For the ISO 9001:2008 ISO audit, could you please guide me on the necessary documents to follow and how to prepare for and face the audit? Kindly provide the details.

Regards,
Gnanakumar K

I am working in the manufacturing industry. Currently, this company is undergoing an ISO audit. I would like to know which documents the HR department needs to follow in this process. Kindly provide the details.

Thanks & Regards,
Gnanakumar K