Hello,
At the time of recruiting an employee salaries are negotiated/offered based on what the employer considers fair, just, or generous. The prospective employee accepts and joins. No comparisons as facts of others are not known.
Increments are based upon the performance as judged by the functional superiors ( at least should be) within the overall limits of the organization. HR's role is simply that of a facilitator/coordinator of the process of Performance Appraisal/Increments-I mean generally.
On the basis of these assumptions, the reported dialogue is at best a grievance handling/resolving opportunity as far as HR is concerned. HR can use its good offices with the concerned superiors, not to plead the case of the aggrieved, but to point to a need to take relook at the process of the department by its bosses to ensure fairness, objectivity and transparency to establish credibility.
Personally I would like to handle the presented situation in this manner.
Regards
samvedan
August 27, 2010
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