Dear all I am sharing a case study with all of you. Request you to give your valuable opinions.
Whose fault is it?
Raman an employee in a company was attending field duty as the other departmental head asked him to on temporary basis. After attending the work for two days he was thanked by the concerned departmental head for his work and said if required in future we will call you again. After updating the matters Raman resumed to his regular duties in his department. Raman has few family responsibilities due to which he was unable to concentrate more on field so his department was changed and was posted in-house in the past. One night suddenly at 11.30 PM he receives a message that he has to attend field duty again next day morning. On the other hand Raman’s family member was not well he was busy in the hospital and left his mobile at home. After returning home at midnight as he was totally tired he slept and got up late in the morning. In the morning when he checked his mobile he was surprised to see that message and thinks that it was already late as the place he should reach is in the outskirts of the city and all the way till he reaches that place there will be heavy traffic. In that confusion and chaos he replies that message typing “Sorry Sir”. The head of the other department assigns that work to some other official.
Later on Raman reaches the office in a confused state while he was worried about the family members health. In the meanwhile weekend arrives and the things will be back to normal at Raman’s house as the family member's health recovers.
On Monday the senior management team calls him bang and bash him left right center for sending an unprofessional message to the superior of other department and warn him from doing so in future. Raman was not given a chance for explaining the things.
Raman a loyal and sincere employee working in that organisation for the past two and half years is disappointed and dejected.
Whose fault is it?
Raman an employee in a company was attending field duty as the other departmental head asked him to on temporary basis. After attending the work for two days he was thanked by the concerned departmental head for his work and said if required in future we will call you again. After updating the matters Raman resumed to his regular duties in his department. Raman has few family responsibilities due to which he was unable to concentrate more on field so his department was changed and was posted in-house in the past. One night suddenly at 11.30 PM he receives a message that he has to attend field duty again next day morning. On the other hand Raman’s family member was not well he was busy in the hospital and left his mobile at home. After returning home at midnight as he was totally tired he slept and got up late in the morning. In the morning when he checked his mobile he was surprised to see that message and thinks that it was already late as the place he should reach is in the outskirts of the city and all the way till he reaches that place there will be heavy traffic. In that confusion and chaos he replies that message typing “Sorry Sir”. The head of the other department assigns that work to some other official.
Later on Raman reaches the office in a confused state while he was worried about the family members health. In the meanwhile weekend arrives and the things will be back to normal at Raman’s house as the family member's health recovers.
On Monday the senior management team calls him bang and bash him left right center for sending an unprofessional message to the superior of other department and warn him from doing so in future. Raman was not given a chance for explaining the things.
Raman a loyal and sincere employee working in that organisation for the past two and half years is disappointed and dejected.