Creating an Assessment Center for Store Staff: Any Role Play Tool Suggestions?

Hi All,

I am creating an assessment center for store staff and I am working on some tools like role play. If you have any samples of tools which I can use to understand, it would be very helpful.

Thanks,
Ahalya

Can you tell me more details about this assessment center? I am having some stuff with me and am waiting for the reply.

Wishes,
EAFIL :idea:

The assessment center is for store staff in a retail house. Competencies being measured are customer service orientation, decision making, problem solving, initiative, people development, attention to detail.

I am looking for tools as examples so I have an idea as to how to create my company-specific tools.

Regards Ahalya

Hi guys, Please let me know assessment tools other than the ones mentioned below: employee surveys, ability tests, personality inventories, conventional performance appraisals, development centers, and 360-degree feedback.