In order to determine the training and development requirements of your organization, you need to follow these steps:
Method No. 1
Develop a questionnaire to identify the department's overall training requirements. Divide the questionnaire into three areas:
- Academic requirements of the department,
- Technical training requirements of the department,
- Soft skills training requirements of the department.
This should be done at a managerial level. Additionally, you can conduct the same process at an individual level within the department to identify specific training needs. Apply the same criteria of academic, technical, and soft skills requirements at an individual level.
Method No. 2
Review employees' job descriptions and assess the competencies required for each role. Compare these with the competencies possessed by the employees and conduct a gap analysis, known as competence mapping. This detailed method will provide insights to address training and development needs effectively.
As you are new to training and development, start with the first method, which is more general - the training and development questionnaire. Over time, gradually incorporate the second method.
If you require assistance in developing questionnaires for your organization's training and development project, feel free to reach out to me.
Regards,