Designing an Appraisal System Without an HR Team: How Would You Approach It?

I am presently working for a logistics company, designing the appraisal system for approximately 70-80 employees and job descriptions at all levels from junior to middle level. This includes the customer care unit, accounts, marketing, and sales. There is currently no HR function in the company. I am looking forward to implementing HR functions.

First attempt should be on formulating the JD's with the consultation of respective Managers and parallely recheck the same with the management to know the expectations on the individual profile.

Secondly - Once the JD is over, and the same has been approved by the management, you can go ahead with Identifying their KRA's (Key Responsibility Areas).

Thirdly - Link those KRA's to KPI (Key Performance Indicators).

Fourth: Ensure that the respective KRA's are made aware to the respective employees.

Fifth: Then, based on your current policy, you can plan out for the review of the same (Biannually / annually).

Since you are applying for the first time, it's better to check out every quarter at the starting, and then the same can be reviewed periodically.

Isha, ensure that without the proper job description, I suggest you not to go ahead with the Performance Management since this is a very sensitive issue. There are a lot of chances that if proper care has not been taken to review the process at the implementation stage, it would demotivate your employees very badly.

Key Points for Job Descriptions

JD should keep the following points in mind:

- Job Title
- Summary of the job entails, Position Description/Purpose of Position
- Define the terms of the contract: Full-time, Part-time, or Casual
- Key Responsibilities: list out at least 8 of them
- Essential criteria for the job (qualification, work experience)
- Review and ensure it is most appropriate for the positions the JDs are drawn for. (Keep in mind the KRAs and KRIs and also list responsibilities in terms of Critical to Quality parameters)

I hope this will help you when you are designing the PMS.