Workplace Conflict: How Do You Handle Difficult People?

Dear Friends,

I am attaching an Ebook on "How To Deal With Difficult People" :twisted: This book is especially useful for workplace conflict and its resolution techniques.

Hope it is useful to all of you... :lol:

Regards,
Shailendra

How come most of the interesting attachments do not open? Anybody has a take on this?

To date, my success rate has barely been 30%. I am sure a lot of us would have had the problem while trying to download several attachments – some just open, others refuse to yield what is in them.

Any computer-savvy guys who have figured this out, please respond.

Ravi Gorowala

Thanks for sharing a nice book. Just to capture the essence of the book: it is necessary to strike the right note with the difficult employee, thereby reducing the negative attitude. To be kind, to appreciate, to think from his or her point of view, so that antagonism towards the boss is reduced or minimized. Once this is accomplished, it is easy to communicate and get things done. Sometimes, an employee's behavior or attitude may irritate the boss. How to navigate from such a turbulent situation and not lose the equilibrium is well brought out in this book.

A nice contribution of the authors Dr. Rick Brinkman and Dr. Rick Kirschner and the valuable member of CiteHR for sharing the ebook.

Sridhar

I have gone through the book, and it is very practical in resolving workplace conflict. Cheers for the good job done!

Lynn