Starting a Training Department from Scratch: What Essentials Should I Consider?

Hi everyone,

I am working in the hospitality industry. I have been an assistant training manager, but recently I was moved to set up the Training department in one of the new hotels in the same group. There are no instructions or guidance coming in from the corporate whatsoever. Could someone help with a checklist of the things I need to keep in mind while setting up the department? This includes training materials required, action plan, etc.

Thanks,
P. Aatchy

Hi,

Depending on the type of hotel, the necessary crockery and cutlery, salvers, linen like tablecloth, napkins, etc. In case you have a PMS, then a dummy copy for practice. Motivational and technical videos, PowerPoint presentations on different topics. The most important would be the training content and the SOPs in case the hotel has one. These are the general requirements for a training center.

Regards, Nevil

Thank you very much for your prompt reply.

I am seeking information on establishing a training department from scratch as I need to create a project on this topic within the next 2 days.

Regards,
Tanuja