How To Calculate Attration Rate - Xls Download

Hi Friends,
I am working in an International Call Center. We are facing attration Problem. What can be the normal attration rate and How to calculate it.
Kindly help me.
Regards
Uma

Pls find enclosed a document whihc will help u out to calculate attration..
wishes
EAFIL

Hi Eafil
I find the attachment useful.. Would like to know is their any formula to calculate attration rate..
Regards,
Uma

Hai,
There is no specific standard or norm for attrition. This varies indistry to industry.
But if you can maintain attrition at the rate below 50% for your sector I must say you are doing your job.
Regards
P.T.RAMESHAN

Can anyone please tell me what attrition actually is anad what is the prupose of it??
I will be highly obliged if any one comeup with its description.
Regards
M. Hasan

Attrition rate is the rate of employee turnover in an organisation. It is calculated as the number of employees lost to the organisation as a percentage of its total strength. Here, number of employees lost means the difference between the number inducted and the number left in a year; Strength of employees is the average figure, arrived at by opening balance + closing balance divided by 2.
Attrition rate is an indicator for several factors concerning the organisation, such as its working climate, reward systems, peformance management, and employee satisfaction. The threshold percentages vary from industry to industry. However, any percentage of attrition of over 10% should be a matter of concern.

Thanks for the very useful attrition calculator.
I would like to mention that according to NASSCOM MCnsey survey annual attrition rate in BPOs is 31% averagely.
Thanks and Regards
Satyabrata Tripathy