Understanding HR Roles: How Do They Shape a Productive and Engaged Workforce?

What are the roles and responsibilities of HR?

As an expert HR professional, I can provide insights into the various functions that HR professionals typically handle within an organization. The roles and responsibilities of HR encompass a wide range of activities, including recruitment, employee relations, training and development, performance management, compensation and benefits, and HR compliance.

Recruitment involves sourcing, screening, and selecting candidates to fill job vacancies, while employee relations focus on fostering positive relationships between employees and the organization. Training and development programs aim to enhance employee skills and knowledge, while performance management processes help evaluate and improve employee performance. Compensation and benefits entail designing and administering competitive and fair reward systems, and HR compliance ensures adherence to labor laws and regulations.

Overall, the roles and responsibilities of HR are crucial in supporting the organization's strategic objectives and maintaining a productive and engaged workforce.

Roles & Responsibilities:-

Induction & Joining Formalities:
1) Plan, organize, and conduct induction programs, devise the orientation plan for the new joiners.
2) Complete the joining formalities i.e. Collect the required documents, creation of login ID for attendance / introduce and set the KRA for new joiners, design reporting system & assign mentor as per the respective department wise.

Performance Appraisal:
• Involved in Performance Review process, defined all roles, and developed role descriptions which are mapped against KRAs through the daily reporting tracker system.
• Managing Appraisal process across the levels and establishing a framework for substantiating Performance Appraisal system linked to Reward Management

Attendance, Payroll & Salary Administration:
• Maintain employee attendance in the Time Management System and generate the attendance report by an online system for the salary process.
• To coordinate with finance for the monthly payroll system, make necessary entries for new joiners, separation cases, unpaid leave.
• Follow-up with the Bank for timely credit of salary & issuing salary slips.

HR Policies, Procedures, & Processes:
• Implement, review, redesign, and introduce HR policies.
• Keep track of records for the procedures, processes, formats/forms in line with organizational goals

HR Administration & Welfare:
• Offer release, bank account opening, ID card coordination, sending details to the support staff.
• Verification of documents and employment screening/background verification of newly joined employees i.e. verification report includes: Tenure with the Company, Title of the last position held, Starting & ending salary
• Dues with the company, Reason for leaving, eligible for rehire, Attendance, overall Satisfaction of Employment, Behavior with Colleagues, etc.
• Conducting employee satisfaction surveys, designing reward and recognition schemes.
• Clarify Employee Grievances and various issues/queries on Leave policy, Salary payment.
• Maintain the notice board with the information about the "Thought of the Day" message, Employee of the month announcement, articles on a weekly and fortnightly basis.
• Maintain & Update the Daily/Weekly/Monthly MIS report, HR files, and employee information in various reports like employee database, employee CVs, preparing all HR letters and certificates, etc.

Full & Final Settlement and Exit Process:
• Conducting exit interview process for resigned, quit/terminated employees
• Coordinate & manage the Full & Final Settlement with the help of the finance division and sending circular to other departments at the time of relieving an employee.
• Analyzed the issue by giving warnings through verbal or written by issuing warning letters until termination of employees due to continuous absenteeism, no prior intimation before taking leaves, unable to reach assigned targets, lack of ownership & responsibility, etc.

Compensation:
• Overall coordination of manpower planning, induction, and ensuring cultural fit.
• Selection policies, attendance management system, exit interviews, transfers & re-deployments as per staffing projections.
• Handling Salary negotiations, increments, and compensation administration.

Training & Development:
• Identifying training needs and development of action plans for imparting training including the measurement of effectiveness.
• Conducting managerial and technical trainings to enhance the managerial and soft skills of the employees.
• Organizing customized training programs based on the training need analysis to enhance the manpower skills & efficiency

Responsibilities:

Induction & Joining Formalities:
1) Plan, organize, and conduct induction programs, devise the orientation plan for the new joiners.
2) Complete the joining formalities i.e. Collect the required documents, create login IDs for attendance/introduce and set the KRA for new joiners, design reporting systems & assign mentors as per the respective department wise.

Performance Appraisal:
- Involved in the Performance Review process, defined all roles, and developed role descriptions which are mapped against KRAs through the daily reporting tracker system.
- Managing the Appraisal process across the levels and establishing a framework for substantiating the Performance Appraisal system linked to Reward Management.

Attendance, Payroll & Salary Administration:
- Maintain employee attendance in the Time Management System and generate the attendance report through the online system for the salary process.
- Coordinate with finance for the monthly payroll system, make necessary entries for new joiners, separation cases, unpaid leave.
- Follow up with the bank for timely crediting of salary & issuing salary slips.

HR Policies, Procedures, & Processes:
- Implement, review, redesign, and introduce HR policies.
- Keep track of records of procedures, processes, formats/forms in line with organizational goals.

HR Administration & Welfare:
- Offer release, bank account opening, ID card coordination, sending details to the support staff.
- Verification of documents and employment screening/background verification of newly joined employees i.e. verification report includes: Tenure with the Company, Title of last position held, Starting & ending salary, Dues with the company, Reason for leaving, eligible for rehire, Attendance, overall Satisfaction of Employment, Behavior with Colleagues, etc.
- Conduct employee satisfaction surveys, design reward and recognition schemes.
- Clarify Employee Grievances and various issues/queries on Leave policy, Salary payment.
- Maintain the notice board with information about "Thought of the Day" messages, Employee of the month announcements, articles on a weekly and fortnightly basis.
- Maintain and update the Daily/Weekly/Monthly MIS report, HR files, and employee information in various reports like employee database, employee CVs, preparing all HR letters and certificates, etc.

Full & Final Settlement and Exit Process:
- Conduct exit interviews for resigned, quit/terminated employees.
- Coordinate and manage the Full & Final Settlement with the help of the finance division and send circulars to other departments at the time of relieving an employee.
- Analyze issues by giving warnings verbally or in writing through warning letters until the termination of employees due to continuous absenteeism, no prior intimation before taking leaves, unable to reach assigned targets, lack of ownership & responsibility, etc.

Compensation:
- Overall coordination of manpower planning, induction, and ensuring cultural fit.
- Selection policies, attendance management system, exit interviews, transfers & redeployments as per staffing projections.
- Handling salary negotiations, increments, and compensation administration.

Training & Development:
- Identifying training needs and developing action plans for imparting training including measurement of effectiveness.
- Conducting managerial and technical trainings to enhance the managerial and soft skills of the employees.
- Organizing customized training programs based on the training need analysis to enhance the manpower skills & efficiency.

Hi Ashushetty,

As highlighted by Shalini – it is important HR fulfils the transaction processes as mentioned above.
Organizations expect more from the HR professionals to proactively propose new solutions, new procedures and new policies to keep the competitive advantage on the market.
As emphasised by Dave Ulrich HR has four roles to play :
1.Change Champion
2.Strategic partner
3.Employee Advocate
4.Admn Expert
Regards,
Rajat

Thank you, Shalini Ma'am,

It is truly appreciable the way in which you have posted the roles and responsibilities of HR. This will be a great guidance for new trainees as well as students who are willing to start their career in HR. In fact, this is very useful information for me as I have been wanting to gather this information for a long time.

Very detailed activity list. In a nutshell, the function of HR is to recruit, retain, and develop employees in the system.

Mukund

Hi Shalini,

Could you please guide me on the statutory requirements as well? I want to know what are the various files that we need to maintain in HR. I am aware of Personnel files, Leave register, Muster roll, and Attendance register. Is there anything else that I am missing? I also want to know the difference between Leave register and Muster roll.

Besides, as an HR person, are there any other statutory requirements that we need to attend to?

Please reply.

Thanks,
Linette

I went through the roles and responsibilities of HR, but why is there no mention of the recruitment process? Is it not a vital role of an HR? If there is no good recruitment and the right candidate with the job ability fit is not obtained, no amount of induction training, salary, and development programs can retain the candidate.

Hi,

Can anyone help and tell me about succession planning? How to do it, what it is, and if you can provide me with forms or articles regarding this issue?

Thank you.

Hello all,

I am working with a construction unit as an HR admin executive. This is a new department. Can anyone tell me what we need to include?

Thank you very much, Salini ma'am.

I am very new to the HR field, and I have identified the key points on which I need to work. I appreciate your contribution to my career.

Thanks and regards,

SUNIL KUMAR DASH
PURI
ORISSA

Hello Chander,

Will you please help me with my job searching, or at least send me some FAQs about the HR Executive/Generalist interview? Please send it soon.

Please see the attached file for the roles and responsibilities of HR.

Regards,
Harish Shah

Hi Shalini,

Thank you very much for your excellent description of the Human Resources roles and responsibilities.

Best Regards,

Samer Shehab
HR Department
International Co. for Agro-Industrial Projects - Beyti
Mobile: +20 0120307780
E-mail: samer_hr@yahoo.com

Thank you, Shalini Madam, for your detailed description of HR roles and responsibilities. It was very helpful for newcomers in this field.

Regards,
Leena

Dear All,

Please find the attached PowerPoint presentation on Time Management.

Thanks & Regards,
Shalini

I have a question - my personal experience..?

1) What are the duties and roles of the HR Department when they want to terminate any of their employees from the company without a notice period, without a warning letter, and without intimation?

2) If the employee is not satisfied with the HR and Management decision and the employee is asking for valid reasons, proof, and explanations, then in such a case, what is the role of the HR Department?

3) If the employee is following up for the same for more than a month with the HR and Management but there is no response to his questions, then in such a case, what can the employee do? Can he/she file a case against the company? If yes, where? In Mumbai.

I am an HR fresher seeking suggestions from seniors. Which would be a better option for me—recruitment or payroll administration? Please help me understand the career growth in the HR profile. Thank you.

Hi, I would like to introduce myself as Priya. I'm doing my PGDBA (HR) in Symbiosis through distance learning and I will be completing it this July (2008). However, I have 2 years of corporate experience, but not in HR, rather in finance. I am kind of worried because I joined work to get a feel of the corporate world, but my interest has always been in HR. Despite my efforts, I have not yet gotten the break. Please advise. Thanks. :-)

Hi, I have completed my graduation and aspire to advance in the field of HR. If anyone comes across any job openings, please inform me.

Thank you.

Dear Vikas,

I would like to introduce myself as Vikas. I have completed my PGDBA (HR) from Symbiosis through distance learning. However, I have 4 years of corporate experience in Documentation, but not in HR. I'm worried because I joined work to gain a feel for the Documentation department in the corporate world, but my true interest has always been in HR. Despite my efforts, I have not been able to make the switch. Please advise me.

Thank you,
Vikas Khanna

Hi!

I am looking forward to a job in the HR field, preferably in Pune, but I am ready to relocate to Mumbai. I am a fresher, and I have completed my PGDHR from IMDR, Pune.

Please contact me at tejaswinishete@ymail.com.

Regards,
Tejaswini Shete.

Hi Sunil,

Thanks for your reply. Can you provide your contact number with the STD code? I am staying in Mumbai. Where is the organization located? I have more than 2 years of experience in HR. I will forward my resume to your email address.

Thanks and regards,
Rikita

Raveesh, I have more than 2 years of experience in HR, specifically in consultancy only. Due to this, I am not able to secure a corporate job.

Hi,

I am Ujjwal Ghosh. I am pursuing PGDM (HR) from Sinhgad Institute of Business Administration and Research. I have a good knowledge of Labour Law and human resource functions. I completed my B.Sc in Microbiology.

Thank you,

Ujjwal Ghosh
9730443869, 9762140209
meujjwalhere@gmail.com

Hi, I am Saurabh Ayachit and completed MBA in HR from South Guj Uni. I am a fresher and in search of a job.

Hi Komal,

I am looking for a job in the HR admin field. I am currently in my 3rd year at DU and have over 2 years of experience in HR administration in a telecom company. Can anyone help me in my search? If you have any vacancies, please let me know at komal.rawat@hotmail.com. I am interested in working in Delhi.

Thanks,
Komal