Seeking Advice on Crafting an Ex-Employee Questionnaire to Understand Why They Left

Hi all,

It would be a great help if someone could guide me in designing a questionnaire for an ex-employee. Management wants to know the reasons for leaving the organization or what benefits they are receiving from their current employer that we did not provide. This questionnaire will be sent to ex-employees who left the organization at least 6 months ago, particularly those from a multinational software company. We are focusing on employees who left 6 months ago or more as they are likely to be settled in their new roles and able to provide accurate feedback. I hope you can understand the situation.

I look forward to your valuable input.

Thanks and Regards,
Kumar

Don't you think rather than doing a survey for employees who have left the organization you should carry out a survey on the existing employee??? An employee satisfaction survey might help you seek information how much the current employees are committed to the organization and what they see as strength and weaknesses of your organization. This could provide vital information and feedback to the management to improve on.
Further this could also help you plan and implement better strategies in the future. Employees are the biggest assets of the company and making sure that they are happy with the compensation as well as the work environment can enhance their output. And well planned and carried out survey can give the impression that the organization does care for and gives attention to the employees.

Of course, Kumar, you should get in touch with these people. They can tell you objectively (well, biased also) why the left... We follow the same exercise, but we don't have a formal format/questionnaire yet. So far, I have only modified an exit interview form to do the same. You will get valuable insights into their managers, their way of working, and other factors that drove them away. Also, it's good to care about your alumni because they are your ambassadors! :-) Good luck!

Thank you for your valuable suggestion. I fully agree with your views. However, my idea is to gather feedback from ex-employees who have settled into new jobs and would be comfortable providing honest feedback. Additionally, if possible, we can reach out to those whose performance was exceptional. I hope you will continue to guide me further.

Hi,

I think it's been quite a long time since we last got in touch with them. Anyway, I believe this questionnaire may be helpful to you. Please find the attached questionnaire. Our company operates in the manufacturing and servicing industry.

Regards,
Anu

I am attaching two exit interview questionnaires. I hope they are useful.

Thank you.