Hi Nathan,
The operators are working on the machines. They must be trained to efficiently handle the respective processes.
TO SIMPLIFY IR :
PROCESS : AN ACTIVITIY THRU WHICH WE ADD INPUTS AND ADD VALUES TO PRODUCE OUTPUTS.
Hence they need training :
Regarding Inputs : The raw materials they are handling, Safety precaustions to handle the material, 5 S systems etc
Regarding Actual Process : How to handle machines, temperature, other monitoring factors, to maintain the quality and productivity, cost reduction etc.
Outputs : They must be trained to produce final products within given specifications. Moreover they must add value to have good quality products.
In addition to technical aspects, they must be trained on :
General discipline in the company
General safety in the company
Communication skills
Positive Attitude
Motivation
Inter-personal relations etc
So they may be trained. Moreover their Skill gap analyses shoud be done and appropriate training modual may be developed to improve their skill set.
Regards
Bhardwaj