Struggling to Retrieve My PF After 4 Years: What Steps Should I Take Next?

I joined a company 4 years ago. I had asked my old company to transfer my PF to the new company, but even after 4 years, they haven't transferred it yet.

I visited my previous company for inquiries. According to them, they have already completed the transfer process and provided me with a photocopy of the PF office-stamped transfer request letter. Upon inquiry at the PF Office (Kandivali), I was informed that some documents are incomplete. Therefore, I requested my old company to resubmit the necessary documents. The next time I inquired with my old company, they claimed to have already provided the required documents again (this was approximately two years ago). However, to date, I have not received my PF amount.

Could anyone assist me with the further steps I should take or suggest any other way to help me retrieve my PF amount? Your guidance would be greatly appreciated.

Thank you.

You can register the written complaint to the PF Office in the name of the Concerned Regional Commissioner with the supporting documents you have followed for the last 4 years. These documents will be self-explanatory (i.e., acknowledged copies of Form 13 for transfer, proof of the required documents submitted by your old employer, your inquiry form of the PF Office, etc.). You will definitely get your issue resolved at the earliest.

Regards

Hi,

You can submit a written complaint to the PF Regional Commissioner with an attachment of a Xerox copy of the certificate that was provided by your old company (as you explained in your question). The PF Commissioner will then refer the same inquiry to the PF department along with your old employer to resolve the issue.

Thanks

Thank you for all your suggestions. Just to confirm, how do I raise a complaint? Do I need to write a letter stating my complaint and submit it to the PF office in Kandivali or somewhere else? Or do they have a form to fill out for such complaints?

About 6-8 months ago, I had once raised a complaint on a government website meant for grievance solutions, but it all went in vain.

Please help.

Thank you.

This kind of problem is very common with PF departments. I do not think the benefit to the employees given by the government is in any way taken care of by the officials of the respective departments. In our company, we also face issues like employees not receiving the PF withdrawal amount on time. Sometimes, the PF withdrawal form is lost from the PF office, and then there is no information provided to either the company or the employees. After a long wait, the employee is asked to reapply for withdrawal.

The most interesting thing is that we have a site where we can get information about PF and raise complaints, but that site is a complete waste; you will not get any information from it. Now it is high time for the government to take proper steps to rectify this and value the hard-earned money of the employees.

Regards,
Swati

There must be some problem with your documents because generally, no transfer case is kept pending for over 4 years. I'm working in the PF office in Bandra for the last 10 years. It may even have been transferred to your current account, and still, you may not know. Please check your balance in your present PF account and see if there is some addition from last year.

For further help, please feel free to call me at [Phone Number Removed For Privacy Reasons].

Regards,
Vivek

Hi Vivek, Thank you for the reply. My company's head office is in Delhi, and I am working in the Hyderabad branch. Our PF for all branches is enrolled with the Delhi PF Office. Nowadays, the PF department has started a practice of Drop Box, where you have to drop your PF withdrawal forms. Could you please confirm if the PF office provides an acknowledgment at the time of submitting the PF withdrawal form (in the case of dropping) in the PF office?

Regards,
Swati

I have seen several replies to your posting, which I hope you must have seen by this time.

1. One solution is to take an appointment with the Regional PF Commissioner of your region and meet him with the documentary proof you have.

2. There are PF adalats in every region which you can attend and present your grievance.

3. Meet a PF Inspector in your area and request his guidance to solve the problem.

I have a similar issue. Can anyone help me in knowing how I can get my PF amount? I have written several emails to the Kandivali office regarding the status of my PF, but I haven't received any response. Also, does anyone have the updated contact number of Vivek, who works in the Bandra PF office as mentioned above?

Please help.

Regards,
Parichay