How Do Service Companies Handle Rewards and Recognition? Seeking HR Insights and Suggestions

I require responses from the human resources professionals in the service companies. What are the reward and recognition practices prevalent? Is there a method for employees to give suggestions regarding the same? How is the effectiveness of such practices evaluated? Please also give suggestions for further improvement of the questionnaire. Response highly awaited.

Hi Kiran,

Your questionnaire is excellent and perfect. I have read it all. Even I will think more and will definitely suggest if some good point strikes in my mind.

Almost all organizations rely on the suggestion scheme, which is really successful. The rewards, most of the time, are monetary, but it should also include appreciation. We can achieve this by highlighting the best suggestion of the month on our various notice display boards and in our regular journals.

Bibhutosh

Hi,

Please find attached feedback form.

Amit Goyal

Thanks a lot, Amit.

Also, there is clarification required on how an organization can measure the effectiveness of such reward and recognition practices. Is it through reduced retention and improved productivity?

If yes, how do we justify that it's because of these practices and not other extraneous factors, as it's difficult to separate one practice from other initiatives taken by the organization to make itself more agile. Can we assign a percentage contribution of reward and recognition practices to the increased effectiveness? If yes, how much? Response awaited.

The forum is truly a blessing for students seeking clarification on such issues.

Hi Kiran,

Please find attached the filled feedback form. I apologize for not being able to complete it that day as I was in a rush.

Thanks,
Bibhutosh

Hi Kiran,

I'm Vini, currently pursuing my course in HR. Incidentally, I'm working on a similar project to the one you have completed. Could you please share your project report on "Rewards and Recognition Practices in the Service Industry"? It would be very helpful.

Thank you.