Dear friends,
Thank You for all your kind words for my previous posting on Retail Customer Service. My earlier posting is a combination of Customer Service and Selling Skills. I hope some of customizing an using with your Trainees.
I made exclusive Module on Retail - Customer Service, which only deals with service aspects for frontline staff. This can be easily run without much customization. This time I would able to incorporate stories and vidoes this time. Unfortunately I wouldnt able to attach Videos because of huge size. If someone is serious about running this Module do contact me for these videos. I will be more than happy to help you out.
Thank you for your continious posts and sharing your work here.
Enjoy the learning.[/QUOTE]
Thank You for all your kind words for my previous posting on Retail Customer Service. My earlier posting is a combination of Customer Service and Selling Skills. I hope some of customizing an using with your Trainees.
I made exclusive Module on Retail - Customer Service, which only deals with service aspects for frontline staff. This can be easily run without much customization. This time I would able to incorporate stories and vidoes this time. Unfortunately I wouldnt able to attach Videos because of huge size. If someone is serious about running this Module do contact me for these videos. I will be more than happy to help you out.
Thank you for your continious posts and sharing your work here.
Enjoy the learning.[/QUOTE]