Basics Of Training And Development

Hi Everybody,
Iam a new member. Recently I have joined as a Trainer in a BPO. I want to know the basics of training and development. Is there any websites that I can refer to. Or Can somebody help me with the basics.
My company is a new one and I have been given the responsibility of designing training and the formats ,Kindly help
Those who like to mail me pls send it to vincalways(at the rate of)yahoo(dot)co(dot)in
regards
Vinc

Hi
Welcome to the world of Training and Development. I would suggest that you attend a good Train The Trainer Program where you will get the basics of training. After that you can read up, download and seek help from professionals.
Best Wishes

Hi,
First you have to find training needs & training objective. & you have design the training program according to Training needs.

Dear Jacob,
Hi...
May I know that do you impart training to corporate only or to the individual also ? How do you charge for the same ?
May I refer one of my friends to your academy for soft skill development training.
plz give me call on 09974099756 or give me your no so that I can give you call.
Thnx
Hitesh

Hi,
May be I can help with some material, but can you be more specific like what kind of training has to be conducted?
Regards,
Lakshmi

Congrats for the job, try to talk to Hr executives of similar organizations, and surely get an idea about the cost your company can bear for such training

Thanks for sharing shital.
There are three types of training need analysis : organizational need analysis, job need analysis, and person need analysis. Organizational need analysis begins with an examination of the short and long-term objectives of the organization and the trends that are likely to affect these objectives.

You of course can help yourself with some training needs analysis, however, since you and the company's new, you may pick up some programs that are already there in the market. For example - customer service, sales-skills, accent neutralisation etc. as applicable to your BPO.
Your main focus right now should be - 1. groom and motivate (retain) the employees 2. how to do that with training programs - your programs should be so good and comprehensive that they train them on all real-life circumstances.
You can eat up this site or can go to trainingzone.co.uk and make sure that you develop a reading and a thinking for constant improvement habit.
I also welcome you to read my (few) blogs on my training insights. Link's in my signature.
Do let me know if you need more assistance :)

Hi I am doing MBA i want notes on managerial economics and relation with other managerial economics pls mail me to
it is minimum 8 pages pls provide me notes on this