Seeking Your Input: Designing a 360-Degree Feedback Tool for Soft Skills Assessment

S Kumar
Hi,

I am designing a 360-degree feedback tool that could be used, once completed, to assess the soft skills of employees. I would like to make it as versatile as possible with the help of forum members.

In this regard, I need help from forum members to help me design the tool. I need some specific dimensions that are considered essential for middle-level managers to move into better roles/responsibilities and for top-level managers to be successful.

Once the tool is ready, I will upload it online so that you can take part in the 360 feedback process as a participant. You will be asked to add your raters to evaluate you on these dimensions/statements.

I could jot down the following few dimensions. Please provide some feedback and suggestions.

1. Self Awareness

2. Communication Skills

3. Team Spirit

4. Assertiveness

5. Problem-Solving Skills

It would be great if you could provide me with the statements (under each dimension) on the basis of which the assessment will be carried out.

E.g. Problem Solving & Decision Making:

1. The person you are evaluating exercises sound judgment on complex issues across a diverse environment in a continuously changing scenario.

Thank you.

Shashank
S Kumar
Hi Pranati,
Five dimensions mentioned in my last post are the behavioral competencies jot down in my organization.
However, I just wanted to know how's the scenario outside...is it far away from what we have in our organization or almost the identical…
Shashank
joshi anita
Hi Shashank,

I am also working on my project in 360 degrees. In this project, I am focusing on communication skills, problem-solving, teamwork, and interpersonal relationships. If you have any more suggestions, please feel free to share.

Thank you.
pranati
You can use some others like

Competency Group

Adaptability

Adjusting own behaviour to work efficiently and effectively in light of new information, changing situations and/or different environments

Continuous Learning

Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance

Communication

Listening to others and communicating in an effective manner that fosters open communication

Organizational and Environmental Awareness

Understanding the workings, structure and culture of the organization as well as the political, social and economic issues, to achieve results

Creative Thinking

Questioning conventional approaches, exploring alternatives and responding to challenges with innovative solutions or services, using intuition, experimentation and fresh perspectives.

Networking / Relationship Building

Building and actively maintaining working relationships and/or networks of contacts to further the organization's goals

Conflict Management

Preventing, managing and/or resolving conflicts

Stewardship of Resources

Ensures the effective, efficient and sustainable use of organizations resources and assets: human and financial resources, real property and business information.

Risk Management

Identifying, assessing and managing risk while striving to attain objectives

Stress Management

Maintaining effectiveness in the face of stress

Influence

Gaining support from and convincing others to advance the objectives of the organization

Initiative

Identifying and dealing with issues proactively and persistently; seizing opportunities that arise

Team Leadership

Leading and supporting a team to achieve results

Change Leadership

Managing, leading and enabling the process of change and transition while helping others deal with their effects
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