Dear Mr Bobkis...In the 9yrs that you worked you might have recieved salary every month, you might have gone on leaves-1day or many days, someone replaced you when you were on leave, you might have been unhappy with your job, salary, office environment, colleagues etc., you might have worked very hard and wished someone noticed and appreciated, you might have been wanting benefits apart from salary, you might need regular information on your job profile, salary structure, leaves, company policies etc etc, counselling on career growth, grieveance, requirement of training etc. right from your interview until you exit from the company remember at every step who was between you and the management and all your queries will be answered by yourself but ofcourse with the exception of an inefficient unresponsible HR.