Dear Mr. Bobkis,
In the 9 years that you worked, you might have received a salary every month. You might have taken leaves - whether for one day or for many days. Someone replaced you when you were on leave. You might have been unhappy with your job, salary, office environment, colleagues, etc. You might have worked very hard and wished someone noticed and appreciated your efforts. You might have wanted benefits apart from just a salary. You might have needed regular information on your job profile, salary structure, leaves, company policies, counseling on career growth, grievances, training requirements, etc.
Right from your interview until you exit from the company, remember at every step who was between you and the management. All your queries will be answered by yourself, except for dealing with an inefficient and irresponsible HR.
Thank you.