Dear Andy,
The role of HR is unlimited in Healthcare industry and that too particularly in Hospitals. It has all challenges which other industries have like recruitment, attrition, retention, training on customer care, basic behaviour expected from doctors, patients, employee colleagues, visitors etc etc., training on technical and non technical aspects of patient care and a lot more on training, performance assessment, performance management system, career planning and development, climate surveys, assessment and development centers, etc etc.,.
for more details keep in touch on my mail id [Login to view] or mobile 09391103224.
with personal regards,
rao,ceo & consultant - Healthcare