How Do I Create a Training Needs Analysis Questionnaire for Department Heads?

Hi,

I have to design a Training Needs Analysis (TNA) questionnaire to identify the training needs for the "Departments" as my first assignment in my current job. We already have a TNA form for individual employees, but we feel that assessing the needs at the departmental level will help us gain a bigger picture and save time.

Hence, can someone please guide me on how to prepare a TNA questionnaire for this purpose? The target audience will be the department heads only.

Regards,

Nashia

Dear Nashia,

You have to review the role of the department in fulfilling the company's goals and objectives, and how internal and external customers are affected by the flow of tasks within the department. This involves identifying, measuring, and mapping the department's competencies.

Dear All,

I have designed a very simple TNA questionnaire for measuring the Training Needs at the Department level. I welcome your input.

Vijay, thank you for your post.

Regards,
Nashia

Hi Nashia,

Your format is quite comprehensive, but I am not too sure if it will give you the inputs you are seeking. My suggestion is that based on the feedback you get from these formats, you must prepare a more detailed feedback form which will drill down the specifics of the issue to be addressed in training.

For example, you will definitely get feedback that Communication needs to be improved. Can you then break it down as follows (just my interpretations, you will have to do it from your organizational point of view):

Written Communication

- Can it be standardized?

- Is training on using internal email more effectively your priority?

- Is training on basic English grammar and usage your immediate need?

- Is training on drafting skills the area to focus on?

You can also ask them to rate the importance of the specific requirement, and when you tabulate the results, I am sure you can get the right inputs that you are seeking.

As you are in HR, you might also be interested in some inspirational and motivational material available on the following blogs:

- www.actspot.wordpress.com - Daily Blog

- www.poweract.blogspot.com - Weekly Blog

I trust my inputs help you in your quest to assess the right training needs and offer the most suitable training inputs.

Regards,

Jacob

- www.actspot.com - Website

Jacob,

Thank you for the feedback. It will surely help me in identifying the right training needs for my organization. I will also check out the links you have provided.

Thanks once again.

Regards,
Nashia

Hello,

May I know what is the suitable time for TNI & TNA in any organization? Do both of these functions occur simultaneously?

Regards,
Shikha

I would suggest that you hold a meeting with each department and involve the HOD as well as employees to determine the problem areas or areas for improvement. Your personal observations should also be included in the process. Additionally, seek recommendations from the HOD. Utilize appraisal outcomes to identify necessary training programs at the departmental level and align them with the organizational objectives.