Hi,
Human Resources (HR) or personnel managers contribute to the success of organizations by selecting, recruiting the best staff, and then managing and developing them effectively. Recruiting the right staff requires a good understanding of the organization's needs in terms of workforce skills and experience, which means that HR managers may be involved in communicating with individual departments of the organization about overall recruitment policy and liaising with external recruiting agencies. They would work with line managers to analyze and evaluate staff training needs and manage the training program, perhaps delivering some training themselves or buying in training from outside providers. Additionally, they may be involved with policies for equal opportunities, health and safety, pay, and conditions of employment. They may also design procedures to keep employee records, maintain discipline, measure performance, and handle complaints.
Personal qualities
HR managers need good 'people' skills and require the confidence and communication skills to deal in a calm and tactful manner with a variety of situations, balancing the needs of the individual employee against the business interests of the organization. You may be required to operate in stressful situations when handling issues such as discipline, redundancy, or the personal problems of individual employees, so you would need a measure of resilience and an understanding of the importance of confidentiality. Accuracy, attention to detail, cooperation, and teamwork are as important as a fair and objective attitude.
Good spoken and written communication skills are essential to avoid errors and misunderstandings when dealing with employees' personal details.
HR manager should not be:
1. Sarcastic and put others down but must be empathic.
2. An excuse-maker but should cure himself from it because a successful person never makes excuses.
3. A bad listener but a good listener, as listening shows a caring attitude towards another person. When a person feels important, they can be easily motivated.
I hope this helps in improving the clarity and correctness of your text.