Sharing My Customer Relations and Service Training PDF – Would Love Your Feedback!

Dear All,

I would like to share a PDF on Customer Relations and Service. I created this PDF for my organization to train the staff. I hope you all will like it.

Thank you.

Vinika, your presentation is very well done. Keep it up! I liked the Quadrants you used for different kinds of customers' expectations. I think I am going to use them. That is very well thought out. I don't know, but until I see the Facilitator's Guide, if you did include any Role Plays and Games that will supplement the PowerPoint presentation. Great work!

Dear Anil,

Thanks. I'm happy that you like the presentation, and of course, you can use it too. Yes, I did include role plays related to our domain. It gave a boost and enhanced the impact of my training.