Hi Silvia,
Where did you get the figures for the ppt? I'm interested in finding out more about the reasons why customers leave and the impact the customer churn has on the business.
Thanks
Emma
Silvia
It is a nice and accurate presentation . first of all I appreciate your creativitty for the the slide of type of customer. It is defined well and accordingly further to that how to handle such customer.
It's a nice one. Like this .
Pl keep continue with more valuable stuffs.
B'rgds
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