Managing Diverse Personalities in a Software Company: How Do You Create a Healthy Work Environment?

sandhya.patnaik
Dear HR specialists,

I am an HR Executive in a software Product Development company. Kindly suggest the best practices which an HR should incorporate in a company for a healthy environment. We have 60 members in our company, all with different mentalities. I sometimes get confused about how to handle them in a group. They are all in the same Software development platform, and I am separate from them. Kindly, could somebody help me handle such experienced personalities at the office?

Waiting for your reply.

Thanks,
Sandhya.
sharathN
Hi Sandhya,

First, you need to understand them to handle them better. Be confident about what you are doing. Technical people always have unique thinking capabilities and most of the time are not adaptable to backend processes. Stay cool... Talk to them very frequently (one at a time). Soon you will get along with them. Share personal thoughts rather than always discussing official matters. This is it for now. Catch me on sharath@strategiautomation.com.

Cheers,
Sharath
sesha1981
Dear Sandhya,

I will check with colleagues and revert to you. Please speak politely to all your members. Kindly engage with all members to ask for suggestions and improvements in productivity. I will forward important tips shortly.

Thanks & Regards,
Seshathri
k.suwai
Dear Sandhya,

One thing you need to keep in mind about those technical geeks is that they may not always be aware of what is happening around them, and they may struggle to follow office procedures and disciplines. They often dislike rules and regulations, but this is not intentional; it appears to be a habit based on my observations. The key to effectively working with them is to try to build familiarity and understanding with them. Asking for suggestions from them can be a useful approach; it allows you to convey your expectations while also learning about their perspectives. However, it is advisable to avoid overburdening them with rules. Instead, consider approaching the situation as if you are guiding a group of pre-kindergarten students. Trust me, when these individuals feel supported and appreciated, they can offer significant returns. 😊

Kind regards
KK_Kranthi Kumar
Dear Sandya,

Things work better with experience. If you are new to this profession, be confident as you are groomed to take up challenges in a company as an HR. Be confident that you can rectify the company's issues. Remind yourself that you are doing it for the organization, not as an individual - this will help you not to become personal with any issues. At the end of the day, the solution is essential.

Kranthi Kumar
SMART04
Dear Sandya,

Relax, you are an HR personnel; that's where you stand apart from them. It's simple to handle any department's people if you can develop a habit of getting into the opposite person's shoes, look at things from their point of view, and then frame your presentations or talks. Trust me, then you can handle even the toughest person or troublemaker.

As Mr. Kranthi rightly said, at the end of the day, it doesn't matter who got the winning feeling, but all that matters is whether you could take your subordinates as a team in achieving your goals and succeeded in what you wanted.

Poornima
phanindrasai
There is a concept called Interpersonal Behavioral Styles that will help you to know about yourself. Once you understand yourself, it will be easier to comprehend others. To learn about their personalities, you should consider undergoing a psychometric assessment.

With Regards,

Phanindra Sai A
ullaschandranaikkj
Hello Sandya,

I can understand your situation because I was in the same situation. But believe me, I had a long discussion of 2 hours, and only then was I able to convince them about the workload and targets they have to achieve. So just stay calm and always try to talk to them individually.
Shikha_Singh
Hi Sandhya,

Adding to what Phanindra Sai A has said...

You need to develop 'YOUR OWN' people skills. There will always be a variety of behaviors in any organization. Don't try to study the behavior of technical people or any specific category of people. What if you shift to another industry tomorrow? Will you go about researching each group? It's better to develop your own competencies by reading relevant books, attending workshops, etc.

Regards,
Shikha
keka_bd
Dear Sandya,

Don't be upset in any case when you are dealing with people. Maybe they are not perceiving you positively, leading to difficulties. Most technical people have a different attitude than others, so try to connect with them to understand them better. I am sure that one day they will become your friends. It's just a matter of time before they appreciate your patience and diligence. Be gentle and polite when addressing any issues.

Just win their hearts, and they will soon speak positively about you.

Best of luck,

Swarna
Dhaka
tsravi
Hi Sandhya,

Diverse personalities are an asset to the work environment. We have to be clear on a few basics, irrespective of their "mentalities" (as you term them):

1. Ethics in our practice
2. Respect for each other
3. Language manners

Formulate a code of ethics for your 60-member team. Discuss together and develop it. Just four guidelines, not another book for them to read.

Finally, don't expect them to be like you. For you do not know what you are like.

Best wishes,
T S Ravi
captsureshkk
Dear Sandya,

Greetings!

Experience will be a teacher for you. Don't argue or be aggressive with troublesome people. It will only make matters worse for you. Don't try to change such people because they never like to change. In the process, you will only tire yourself. If you can, try to ignore them instead. It is one of the best ways of dealing with them.

If things worsen, approach your boss and let him/her know the problem you are facing. However, keep this option as the last resort.

Thanks & regards,
Capt. Suresh KK
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