What Is The KRA/KPA Of Business Development Manager And Head Of BD

Dear All,
Good Evening...!!!
Need your urgent help regards to subject line.
I am working in IT Service company. This KRA is for E-commerce business development group.
Please provide me urgent support.
Regards,
Shabbir

Hi,
You can do on different aspects and set measures accordingly like:
1. Financial - How much business is bought by the individual
2. Customer satisfaction and feedbacks received
3. Excellence in implementation of processes, RFPs, bids and tenders won and alignment with the business goals for qtr/mid yr/annual.
4. Participation in Industry forums
5. Self development, knowledge building and sharing
Hope this guideline will help..
Rgds,
Payal.

How will some one else know your E-Commerce Business development groups's objective?
Please set KRA based on the objectives given to them. Please search in the same site, you will get sample formats.
regards,
shijit.

Hi,
Even we have business development mangers in our company, we consider the following parameters as KPA for them,
a) How much database of customers are created
b) How much inputs are given for improvising the product/service offered
c) How many successful tieups/allainces are done
d) How many new geographies are explored
e) How many leads are generates
f ) How fast the customer is responded after enquirey etc
these are some of the imp parameters
Bhaskar
Chartered accountant
9342634122

Am pursuing MBA from SMU-DE, kindly help me to prepare assignment.
On the basis of your response, i will send the quetionaire one by one.
regards,
Sunil

hello people,
i need help.
i need to know what is business development when the product has already been sold with respect to a strategic account manager.
please help as this is urgent in nature.
thank you.
vibha shukla
learning and development,.