How Have You Enhanced Retail Customer Service & Selling Skills Materials? Let's Share Ideas!

Hello friends,

Earlier, I shared my materials on the same topic. However, this is my latest work on Retail Customer Service & Selling Skills - improved. The presentation and Facilitator's Guide are provided along. Most of it is self-explanatory. However, you will have to add your own activities wherever you feel they are important and appropriate. If any of you have improved these materials, please mail me a copy of it for my reference. [Login to view] ph. 99 49 55 71 79. Happy Reading !!

Anilpathi,

I have gone through the slides, and I must say you have done a comprehensive job of it. The information and organization of the material aids teaching in a systematic flow and only highlights the essential points (which you do well). Also, it is not cluttered or cramped, with each slide just suitable for the points made. Good training material. Thank you.

Hi Amit,

I am new to this site. However, I am amazed by the amount of quality knowledge sharing that happens here. I really liked the material, especially the Facilitator Guide process of Ask, Show, and Tell. Also, the Retail Greeting process is pretty impressive.

All the Best,
Anil
Regards,
Arnab

Your work has been really very useful for me. You have a very big heart to share your hard work here, and believe me, you will always be blessed with tons of knowledge because knowledge enhances once you share. I was searching for relevant material (slides, role plays, videos, case studies, etc.) to prepare my session for April 7. I did not receive any support from my coworkers, although all of them are trainers. Anyways, hats off to you for sharing this wonderful piece of work, and really you deserve a huge round of applause. All the best for your endeavors in life.
Regards

What a great sharing! Thanks a lot for posting impressive information on CS. Your contribution will be very useful for many to "sharpen their skills" too. Personally, I have learned a few new points through your material.

With sincere thanks and best wishes,

Regards,
Raja C S N, Sr Trainer/Consultant/Content Creator, Chennai